Honda of North Hollywood Service FAQs - Your Honda Service Experts

Schedule online from our Service & Parts section or call the service team directly. Choose your preferred date/time, select the maintenance or repair services needed, and we’ll confirm your visit at our North Hollywood location.

• Online: Use the “Schedule Service” link
• Phone: Call the Service number shown in the site header/contact page
• Confirmation: We’ll text or call with appointment details

While we do not offer the branded Ford Pickup & Delivery, we do offer a local shuttle service to help you get home or to work within our designated North Hollywood service area after dropping off your Honda. Please coordinate the shuttle when scheduling.

Ask your advisor about parts-dependent repairs and turnaround expectations.

• Local Shuttle: Book with your appointment
• Updates: Phone or text with vehicle status
• Designated Area: Based on address and timing availability

Currently, we do not offer a full Mobile Service program where a technician comes to your location. However, we offer Honda Express Service for many routine maintenance items which gets you in and out quickly at our North Hollywood service center.

We’ll confirm your eligibility for Express Service when you schedule.

• Typical services: Oil & filter change, wiper replacement, battery testing, tire rotations
• Coverage: Performed rapidly at our dedicated Express Service bays
• Booking: Online or by phone, ask specifically for Express Service

It depends on the job complexity and parts availability. Your Service Advisor will give you an estimated completion time at check-in and keep you updated. Routine maintenance, especially Honda Express Service, is designed to be quick.

If timing is critical, ask about our Express Service or local shuttle.

• Diagnosis first: Complex repairs require inspection time
• Parts factor: Special-order genuine Honda parts can extend timelines
• Updates: Phone or text throughout the process

Yes. We offer a local courtesy shuttle service within our designated area and a clean, comfortable waiting area with complimentary Wi-Fi and refreshments at our North Hollywood dealership.

Tell us your preference when booking so we can plan your visit.

• Waiting area: Comfortable seating & free Wi-Fi
• Shuttle: Local rides when available; coordinate timing with your advisor
• Drop-Off: Ask at booking if you need a ride home

Loaner vehicles are limited and typically reserved for customers with major warranty repairs or extended service times (usually 48 hours or more). Please request one when scheduling; if none are available, we’ll discuss alternatives like the shuttle service.

• Limited supply: Reserve early, availability not guaranteed
• Alternatives: Local shuttle service
• Eligibility: Varies by repair type and duration

Yes. Our technicians are Honda-certified and receive ongoing, factory-mandated training specific to Honda models and systems, ensuring expert care for your vehicle, from a new Civic to an older Accord.

• Factory training: Specialized Honda systems & diagnostics
• Ongoing education: Current tools, procedures, and technology updates (including Hybrids)
• Quality focus: Only genuine OEM Honda parts are used for repairs

Yes. As a full-service California Honda dealership, we perform all required state inspections, including smog and safety checks as applicable. Appointments are highly recommended to ensure a timely process.

• State requirement: Smog and safety checks (as applicable by CA law)
• Bring: Vehicle registration and proof of insurance
• Timing: Generally a short visit once you’re checked in

Yes. Please call the service team at your earliest convenience to adjust or cancel your appointment. If you booked online, you may also be able to modify the time slot through the scheduling portal.

• Phone first: Fastest way to reschedule or cancel
• Parts note: If special parts were ordered for your repair, this may affect rescheduling
• Reminders: We’ll confirm the new time via your preferred contact method

Your Service Advisor will communicate with you directly via your preferred method (phone call or text message) with status updates, repair estimates, and pickup information.

• Preferred contact: Tell your advisor if you prefer call or text
• Milestones: Estimate review, repair approval, job completion, and payment/pickup
• Questions: Call us any time during business hours to speak with your advisor

Yes. We always offer competitive pricing and rotating Service Specials to help North Hollywood drivers save on essential maintenance. Visit our Service Specials page for current offers such as oil change bundles, tire specials, and brake service discounts.

• Save: Rotating discounts on popular services
• Easy to use: Present the printed or digital offer at check-in
• Where: Service Specials Page

Yes, absolutely. Our Honda-certified technicians are trained to service all Honda models regardless of where they were purchased. We also often service other makes for routine items like oil changes and tires. For non-Honda vehicles, please call to confirm service availability.

• Honda specialists: Factory tools & training for all Honda models
• Routine maintenance: We service many other makes for basic repairs
• Confirmation: Call with your VIN and service needs if you do not drive a Honda